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Our Warranty

Our Warranty
Rest Assured

All our ThinkTaps products come with either a 10 or 25 year Warranty.
Other branded items will vary according to manufacturers own guarantees.

What Does This Mean For You?

Should you find one of our products faulty, you are entitled to return the item to us 10 or even 25 years after purchase!

Most products we sell here at ThinkTaps are used on a daily basis and overtime, it is expected that some signs of wear & tear will be evident.
Our Warranty will cover you for all faults that are due to Manufacture.

What if your item does become faulty?

With working or moving parts, there can be a large number of reasons as to why your product may not work as well as it once did.
It is quite likely that we could resolve your issue without having to send it back.

In the first instance, please contact our Customer Services Department
If after speaking to you by phone the problem can not be resolved, they will ask you to return the item for closer inspection.
After confirmation by ThinkTaps engineers that the item is faulty, you will be sent out a replacement part and your delivery costs will also be refunded.

Note* Exception
LED Showers contain LED Bulbs. The bulbs are not included in any warranties.

Please Note
Any non faulty items that need to be returned will incur a 25% restocking Charge

For any further information on any of our Warranties, please Contact a member of Customer Services Department
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