The first step...Your order number
Should you wish to return an item to us, all we ask is that you contact our customer service team, telling us:
The reason you would like to return the item
Please make sure you do this within 7 days of receiving your order.
What happens then?
A member of our customer service team will send you a completed returns form, which you will need to sign. We will also give you clear instructions on how best to return your item.
Your 7 day no-quibble guarantee
It's our promise to you, that you have 7 days after receiving your goods to decide if you wish to keep them.
If during that time you change your mind and would like to return them - no problem. Just call or email us.
Product Warranty, What if my item is faulty?
Many ThinkTaps products comes with a lengthy warranty, which covers any manufacturing faults. For more details on the ThinkTaps warranty, click here.
If your item is faulty please contact our customer service team.